Hospitality, in flow

From booking
to books.

Tivuzo is the hotel back office in one system: PMS, procurement, inventory and stores, and accounting sharing one set of data. A room sold, a crate of eggs ordered, a bottle poured: each one posts to the books by itself, so you see the true cost of every room night, not an end-of-month guess.

$13 per user a month, every module included. No card needed. We set up your rooms and rates with you.

What is Tivuzo?

Tivuzo is hotel back office software for independent hotels, lodges and safari camps, guest houses and serviced apartments. It combines a property management system (reservations, room planner, front desk, guest folios, housekeeping and night audit), restaurant and bar POS with charge to room, procurement, inventory and stores, and double-entry accounting in one system that runs in a web browser. It costs $13 per user per month with every module included, and has a 14-day free trial.

Four back offices. One set of books.

Always together, always in this order. Each module hands its work to the next, so nobody types the same number twice.

PMS

Reservations, a drag-and-drop room planner, rate plans and seasons, check-in, folios, housekeeping and the night audit.

Procurement

Purchase requests, approvals, purchase orders and deliveries received against the order, with supplier bills matched before you pay.

Inventory and stores

Main, kitchen, bar and housekeeping stores, issues and transfers, reorder levels and monthly counts.

Accounting

Guest and supplier invoices, VAT, bank and M-Pesa matching, profit and loss by department and the balance sheet.

What changes on day one

Every night is already in the books

The night audit posts room and meal charges to each folio and to revenue. Check-out turns the folio into an invoice; payments match it.

The bar bill finds the guest

Restaurant and bar staff charge a bill to an in-house room. It lands on the folio and is paid at check-out, with nothing to carry across.

Stores stop leaking

Deliveries are received against the order, issues to the kitchen and bar are recorded, and the monthly count shows the variance item by item.

Food cost is a number, not a feeling

Purchases and issues to the kitchen land in the cost accounts, so food cost this week is 31% of revenue, not "about right".

Room 12 is ready

Check-out marks the room dirty and creates the cleaning task. Housekeeping marks it clean; the front desk sees it at once.

M-Pesa matches itself

Payments carry the M-Pesa code or card reference, so the folio, the invoice and the statement agree.

Every property. Its own address.

Each hotel gets its own database at its own address, such as acacialodge.tivuzo.com, in its own currency and with its country's chart of accounts.

Your own databaseNever shared with another property
Phone, tablet or laptopAny modern browser
Tills that keep goingRestaurant and bar sell through outages
Roles for every teamFront desk, housekeeping, stores, accounts
Export anytimeYour data is always yours

One price. Every module.

$13 per user per month, or $124.80 per user per year when you pay yearly (20% off). A user is a person who logs in. Guests never count, and neither do rooms.

A 10-room guest house

Owner, one receptionist and a cook who logs stores: 3 users, $39 a month.

A 30-room lodge

Manager, two front office, storekeeper, bar and accounts: 6 users, $78 a month.

An 80-room hotel

Front office, housekeeping, F&B, stores, procurement and finance: 15 users, $195 a month.

See pricing and what is included →

Popular guides

Quick answers

What is the best software for a small hotel?

The best software for a small hotel handles bookings, the front desk and housekeeping, and also runs the restaurant and bar, stores and accounts from the same data, at a price that fits an independent property. Tivuzo does all of this for $13 per user per month. Our buyer's guide to hotel management software lists what to check in any system.

What is hotel back office software?

Hotel back office software runs everything behind the front desk: purchasing, stores and inventory, food and beverage costs, accounts payable and receivable, the general ledger and reports. In Tivuzo it shares data with the PMS, so every room night and purchase is already in the books. See hotel back office software.

Does Tivuzo connect to Booking.com or Expedia?

Not yet. Tivuzo has no live channel manager today. You record online bookings with their source and booking reference, and the guide to accounting for OTA commissions shows how to keep the books right. Tell us which channels matter to you.

Does Tivuzo work without internet?

The restaurant and bar tills keep selling during outages and sync when the connection returns. The PMS, procurement and accounts need a connection; a phone hotspot is enough for a small property. See cloud vs on-premise hotel software.

How much does Tivuzo cost?

$13 per user per month, or $124.80 per user per year. Every module is included and there are no fees per room or per booking. The 14-day trial is free and needs no card. See pricing.

Which countries does Tivuzo work in?

Any country with internet, in your own currency. We started in East Africa (Kenya, Tanzania, Uganda, Rwanda) and cover hotel software across Africa, from South Africa to Morocco.

More questions and answers → · Software by property type →